(02) 4062 9709 wecare@ds2u.com.au

Frequently Asked Questions

If you can’t find your answer below, our team will be happy to help you

General questions

Where does DS2U service?

We service the greater Central Coast area, and can service neighbouring areas on request – please contact our team to discuss your specific requirements. Thanks!

How long have DS2U been around?

Suzy Roche and her passionate team have been around for a long time. We are privileged to have some incredibly passionate people working for us who love what they do.

What makes your help right for me?

At DS2U, we believe that passionate and customised care is key to the wellbeing of our clients. Before we begin support, we make sure that we’ve got every detail covered and that you’re truly happy.

Can you handle special requests?

Generally, they’re not a problem – please reach out to our friendly Central Coast team and advise them of your needs. Thank you.

Care & carer questions

Can you provide male & female carers?

DS2U are an EEO (Equal Employment Opportunity) employer, and can discuss requirements such as gender to make sure that you’re comfortable with your support.

Do you work with all NDIS funding types?

Regardless of how you’re managed, we can seamlessly provide you with the support that you need – if you’re worried, please get in touch with our team.

Who do I contact if I've got feedback?

Please contact our friendly team and ask for one of our local Managers to make contact with you. Thank you.

Are your staff trained re: COVID-19?

Absolutely – please be reassured that all of our staff have successfully completed the NSW Government’s training course, and are constantly working to contain the spread.

Getting started with DS2U

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Free phone call with our team

Ring us anytime Monday to Friday and speak with our team about your situation & needs

Book in an on-site meet 'n' greet

Arrange a time for one of our passionate workers to visit you and discuss your needs

Your 1st support session!

We’ll become a part of your life whether ad-hoc, daily, weekly or otherwise – always here to help

Central Coast NDIS Assistance

We’re here to help you – “Coming together to further possibilities”

(02) 4062 9709

wecare@ds2u.com.au

PO Box 230, The Entrance 2261

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We ❤️ the NDIS - let us help you!